Effective date: October 7, 2026. Last updated: October 7, 2026.
Foster Entertainment LLC ("we," "us," "our") operates solvealongamurdershewrote.us (the "Site") and produces and sells tickets to live performances of Solve Along A Murder She Wrote (the "Show"). This policy explains what personal information we collect, how we use and share it, and the choices you have. If you do not agree with it, please do not use the Site.
Tickets to the Show are sold in one of two ways, depending on the city. In some cities the venue sells tickets through its own box office system, such as Etix. The venue is then the seller: it collects your payment and order information, and its privacy policy governs that information. We receive only sales totals and the contact details of buyers who opt in to hear from the Show. In other cities we sell tickets ourselves through Ticket Tailor, which processes your information on our behalf, and this policy governs it.
Information you give us. Your name, email address, phone number, billing ZIP or postal code, and order details (performance, date, seats, quantity). We also collect what you send us in messages, newsletter sign-ups, surveys, and contest entries.
Payment information. On tickets we sell ourselves, card details are entered directly with Ticket Tailor's payment processor, Stripe. On venue-sold tickets, the venue's processor handles payment. We receive only limited information, such as card type, the last four digits, and billing ZIP or postal code. We never receive or store your full card number.
Information collected automatically. When you visit the Site we collect your IP address, device and browser type, pages viewed, the site or ad that referred you, approximate location based on your IP address, and the date and time of your visit. We collect this using cookies, pixels, and similar technologies (see Section 4).
Information from others. When a venue sells your ticket, we may receive sales totals and, only if you opt in at checkout, your name and email from the venue. We also receive ad-interaction information from advertising platforms such as Meta and Google.
We do not sell your personal information for money. However, some laws define "sale" or "sharing" broadly enough to include allowing advertising partners to collect data through cookies and pixels on the Site. To the extent that applies, you can opt out as described in Sections 4 and 8.
We and our partners use cookies, pixels (including the Meta Pixel and Google Analytics), and similar tools for three purposes: keeping the Site working (strictly necessary), understanding usage (analytics), and advertising and measurement.
You can manage your choices through the cookie settings link at the bottom of the Site, through your browser settings, or through your ad-platform settings. We treat browser opt-out signals such as Global Privacy Control as an opt-out of sale, sharing, and targeted advertising for that browser. Our Site does not respond to "Do Not Track" signals, because there is no common standard for them.
We send marketing email only if you signed up or the law otherwise permits it. Every marketing email has an unsubscribe link. We do not send marketing text messages. You can withdraw consent at any time. We will still send order-related messages, such as tickets, receipts, and schedule changes. Our marketing messages identify us and include our mailing address and contact information.
We keep personal information only as long as needed for the purposes above or as the law requires. As a guide: order and payment records for 7 years for tax and accounting; marketing contact details until you unsubscribe; analytics data for 14 months; support messages for 2 years.
We use reasonable administrative, technical, and physical safeguards. No website or storage system is completely secure, so we cannot guarantee absolute security.
Depending on your state, you may have the right to:
How to make a request. Email admin@fosterentertainment.net. We will verify your identity by matching details you give us to our records. An authorized agent may submit a request for you with your written permission. We respond within the time the law requires, generally 45 days, and may extend once when allowed. To appeal a denial, reply to our response with the word "Appeal." We will not discriminate against you for using your rights.
In the last 12 months, we have collected and disclosed the following categories of personal information:
Identifiers
This may include your name, email address, phone number, IP address, and other online identifiers. We may disclose this information to service providers, advertising and analytics partners, and venues.
Commercial information
This may include tickets purchased and your order history. We may disclose this information to service providers and venues.
Internet activity
This may include pages you viewed, ads you clicked, and information about your device and browser. We may disclose this information to analytics and advertising partners.
Approximate location
This may include your city or region based on your IP address. We may disclose this information to analytics and advertising partners.
Financial information
This may include your card type, the last four digits of your card, and your billing ZIP or postal code. We may disclose this information to our payment processor.
We do not knowingly collect sensitive personal information other than payment details processed by our payment processor, and we do not use that information to infer characteristics about you.
California "Shine the Light" and Nevada. California residents may ask once a year which categories of personal information we shared with third parties for their direct marketing. Nevada residents may opt out of the "sale" of covered information as Nevada law defines it. We do not sell covered information under that definition, but you may submit a request to admin@fosterentertainment.net.
We handle personal information in line with Canada's federal privacy law (PIPEDA) and applicable provincial laws. We collect, use, and share your information with your consent, which may be express or implied depending on how sensitive the information is. You may withdraw consent at any time, subject to legal and contractual limits, by contacting us. You may ask for access to, or correction of, your personal information.
Our privacy contact is Foster Entertainment LLC, reachable at admin@fosterentertainment.net. If we cannot resolve a concern, you may complain to the Office of the Privacy Commissioner of Canada or your provincial regulator.
Your information is stored and processed in the United States and other countries where our service providers operate. It may be accessed by courts and authorities there under their laws.
The Site is for adults. It is not directed to children under 13, and we do not knowingly collect their personal information. Tickets for minors are bought by a parent or guardian. If you believe a child has given us information, contact us and we will delete it.
The Site links to other websites, including venue ticket pages. When you buy tickets on a venue's site, you leave this Site and the venue's privacy policy applies. We do not control them and are not responsible for their privacy practices.
We may update this policy. We will post the new version with a new "Last updated" date and, for material changes, notify you by email or a notice on the Site.
Foster Entertainment LLC
1041 Sweeney Ave
Las Vegas, NV 89104